THE BLESS Awaji (hereinafter "the Hotel") places the highest priority on the appropriate protection of personal information and earning the trust of our guests. This Privacy Policy explains how the Hotel collects, uses, and manages personal information. The Hotel complies with the Act on the Protection of Personal Information (APPI) and related laws and regulations.
Collection of Personal Information
The Hotel collects the minimum personal information necessary for the following purposes. Guests may choose not to provide information.
Information collected:
Name, address, phone number, email address, date of birth, accommodation details, payment information, access logs when using our website (cookies, etc.)
Collection methods:
- Directly from guests (at time of reservation or enquiry)
- Automatic collection (when using the website)
- Via travel agencies or affiliated services
Purpose of Use
Collected personal information is used solely for the following purposes:
- Managing accommodation reservations and providing services
- Contacting or confirming details with guests
- Billing and payment processing
- Analysis for service improvement
- Providing promotional and campaign information (only with consent)
- Compliance with legal obligations
Disclosure to Third Parties
The Hotel will not disclose personal information to third parties except in the following cases:
- With the guest's consent
- As required by law
- Minimum necessary disclosure to service contractors (e.g. reservation system operators, payment processors) under appropriate supervision
International Transfers
Some services used by the Hotel (e.g. cloud services) may be operated from overseas. In such cases, transfers are carried out with appropriate personal information protection measures in place. Destination countries may include the United States, Canada, and others.
Security & Data Management
The Hotel implements appropriate security measures to prevent loss, leakage, and unauthorised access to personal information. Personal information that is no longer necessary will be promptly deleted or anonymised.
Use of Cookies
The Hotel's website uses cookies to improve usability and analyse usage. Guests may disable cookies in their browser settings, though some features may be restricted as a result.
Your Rights
Guests have the right to request disclosure, correction, deletion, or suspension of use of their personal information. Please contact us at the address below. We will respond appropriately in accordance with applicable law.
Legal Compliance & Policy Updates
The Hotel complies with laws and regulations relating to the protection of personal information. This Policy may be revised in response to changes in law or operations; updates will be posted on our website.
Contact Us
For enquiries or requests regarding the handling of personal information, please contact us at: